On NVR Side:
When you add the PTZ cameras to the exsisting system as add-on cameras:
Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking
On the phone：
Open the app, click "..." at upper right corner of your device, Choose "Device Setting"
In "Smart Detection", Enable the Motion Detection Tracking
If your NVR firmware is earlier than 220.127.116.11, or your camera version is older than 3.6.28; you need to upgrade your camera/ NVR to obtain the auto track feature.
1. Update your NVR version to 18.104.22.168 or higher
Online upgrade: make sure your system is getting online condition.
Right click your NVR mouse>System setting>System Admin>System upgrade, choose Online upgrade, check upgrade when download finished, click Start.
2. Download the camera firmware 3.6.28,
3. Put the file to your USB flash disk's root directory, not in any folder.
4. Plug the USB flash disk to your NVR's USB port.
5. Go to System setting-CH Setting- IPC Maintenance, choose the firmware from USB Storage, and click start to update the firmware of your camera.
6. Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking
Now, your PTZ camera DZ2034/DZ20313, DT3034/DT30320, WT2054/WT20512, DPM2024 can achieve the auto tracking function when they connect to the NVR system.